Shipping & Exchanges

shipping

we are a small operation. orders ship within 7 days of purchase, unless otherwise noted. we use USPS to ensure the best rates possible. tracking will be provided on all orders. 

we do ship Internationally (Australia and NZ excluded due to Covid)! yay! expect longer ship times for International orders.

*please note that due to Covid-19 it may take longer to fulfill orders as we navigate unforeseen delays and ensure the health and safety of our team. we appreciate your patience and understanding. 

**lost or stolen packages: Rani Ban and Co. is not responsible for lost or stolen packages. if you are having trouble receiving packages please communicate with your local post office about deliveries to your address. once the package shows as delivered we are unable to obtain additional information from USPS. 

exchanges

we only accept exchanges or store credit. no returns. all exchanges must take place in a 7 day window after the order arrives to you. once the 7 day window is over the sale is final.

all shipping on exchanges in the US are free up to $10. 

we do *not* cover cost of shipping on international exchanges. expect a large window of time for shipping back and forth on international exchanges.

 

***ALL DISCOUNTED ITEMS ARE FINAL SALE LOVE YOU