Shipping & Exchanges

shipping

we are a small (and mighty hehe) operation. orders ship within 7 business days of purchase, unless otherwise noted. we use USPS to ensure the best rates possible. tracking will be provided on all orders. 

we do ship internationally! yay! expect longer ship times for international orders.

**lost or stolen packages: Rani Ban and Co. is not responsible for lost or stolen packages. if you are having trouble receiving packages please communicate with your local post office about deliveries to your address. once we drop off packages to the post office, we are unable to obtain additional information from USPS. 

exchanges

all exchange inquiries can be sent to hi@raniban.co within 14 days of delivery. all items to be exchanged must be sent back within 30 days and in the condition they arrived. once this window is over the sale is final.

all shipping on exchanges in the US are free up to $10. 

we do *not* cover cost of shipping on international exchanges. expect a large window of time for shipping back and forth on international exchanges.

returns 

all return inquiries can be sent to hi@raniban.co within 14 days of delivery. returned items must be sent back in the condition they arrived. return shipping is at the buyer's expense unless otherwise explicitly discussed. please email us once you have sent your return so we can keep an eye out for your package and refund you once it is received <3

***ALL DISCOUNTED ITEMS ARE FINAL SALE LOVE YOU